Changing an order
View the frequently asked questions for changing an order here.
Complete this form only if:
- You have not yet received has your entire order and want to cancel a part of the order.
I hereby notify you that I am changing our agreement regarding the sale of the following goods/delivery of the following service:
- Adjustments and cancellation more than 8 working days before the delivery date are free of charge.
- Would you like to change your order within 8 working days before delivery? Please contact us by phone. If the change is still possible, the additional costs will be at your expense (up to £299).
- Would you like to exchange your glass doors for another size? Then you will pay £299 to have your sliding doors exchanged at the original delivery location.
- If you choose to withdraw the order and pick-up the goods by Tuinmaximaal within 14 days after delivery, the transport cost is £299.
- If you are not at home during the first delivery, you will pay a £199 fee for the second delivery.
- We will process your adjustments or second delivery after you have paid any charges if applicable. If possible, we deduct the costs from the refundable amount.
Take a look at the frequently asked questions (FAQ) on our website or contact customer service at (+44) 0330 818 3230 .
To prepare, check out our extensive assembly pages. Here you will find information and useful videos on assembly. Veranda assembly Glass sliding door assembly Sun shading assembly You can download all assembly instructions on our downloads page.
Tuinmaximaal does not offer the option of paying for your order in instalments. It is not possible to pay on delivery, or to pay partly in advance and partly afterwards. Click here to see all payment methods.
The order comes with fasteners, matching bit and drill bits. For a list of required tools, click here.
Tuinmaximaal delivers only within the delivery area. If your postal code falls outside the delivery area, you have the option of having your order delivered to a different address within Tuinmaximaal's delivery area. Read more about our delivery area here.
Tuinmaximaal delivers quickly, within the specified delivery area, to your home. Delivery routes are planned as efficiently as possible. Partly because of that, the expected delivery time is an indication and not a guaranteed delivery time. Click here for more information.