Questions about ordering

You can easily place an order online, in the web shop of Tuinmaximaal. To do this, you go through a few easy steps in which you state your wishes. Would you like advice or do you have a different question? Our customer service is available to you 365 days per year.

Follow the steps below to place an order online:

1. Go to the product page on the webshop: verandas; sliding glass doors; carport; garden room; sun shading.
2. Use the filter option on the left-hand side of the page to arrive at your product choice.
3. Click on the product you want to order.
4. Follow the steps to put your product together completely.
5. Click on the 'add to cart' button. You will automatically be redirected to your shopping cart.
6. If you want to order more products, go to the webshop again. When you have all products in your shopping basket, click on 'proceed to checkout'.
7. When you have finished shopping, click the 'pay' button.
8. Then fill in your details and choose the payment method and complete your order. You can also enter gift vouchers during this process.
9. You will receive an order confirmation after completing your order.
10. When payment is complete, you will receive an email confirming your payment. Tuinmaximaal will then contact you as soon as possible to make an appointment for pick-up or delivery.

Yes, ordering large quantities of the same product is possible. It differs per product how much you can purchase within one single order. When interested, please contact our customer service to discuss the possibilities.

We will contact you to schedule a delivery date. The delivery date is dependent on sufficient stock and capacity. Tuinmaximaal can cancel your order if delivery is not possible. Should it be impossible to supply (part of) your order, then we will contact you.

Yes, you can order individual components in our webshop. However, please bear in mind that colours, finish, dimensions and range may change in the future. We therefore advise you to place your order complete, including the required extensions and accessories.

No, your order from Tuinmaximaal will be delivered hassle free: Tuinmaximaal takes care of customs and clearance charges.